Terms of Service

1. Who we are

The Service is operated by 18040184 Canada Inc., a corporation incorporated under the Canada Business Corporations Act, doing business as “TatBrief.” In these Terms, “TatBrief,” “we,” “us,” and “our” refer to that company. You can reach us at hello@tatbrief.com.

2. Definitions

• “Artist” means a tattoo professional who registers an account on the Service.
• “Client” means a person who completes a consultation through an Artist’s public link.
• “Submission” means the answers, messages, reference images, and other content a Client provides through a consultation, together with the structured brief generated from them.
• “Content” means any text, images, files, or other material uploaded to or generated through the Service.
• “Subscription” means an Artist’s recurring paid plan for access to the Service.
• “Free Trial” means the introductory period described in section 10.2.
• “Referral Credit” means a credit of one free month issued under the referral program described in section 11.

3. Eligibility

You must be at least 18 years old to use the Service. By using the Service you represent that you are 18 or older and that you have the legal capacity to enter into these Terms. The Service is not directed to children, and we do not knowingly allow anyone under 18 to use it.

If you use the Service on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms, in which case “you” refers to that entity.

4. Accounts and account security

• You must provide accurate information when creating an account and keep it current.
• You are responsible for safeguarding your password and for any activity that occurs under your account. Do not share your credentials.
• Notify us promptly at hello@tatbrief.com if you suspect unauthorized access to your account.
• Each Artist account is for a single artist. If several artists work at the same studio, each one needs their own account, so that Submissions reach the artist they were intended for.
• We may suspend or terminate accounts that violate these Terms or that we reasonably believe are involved in fraud, abuse, or illegal activity.

5. Acceptable use

You agree not to:

• Use the Service in violation of any applicable law or regulation, including data protection, consumer protection, and intellectual property laws.
• Upload or submit Content that is unlawful, infringing, defamatory, hateful, harassing, or that contains malware.
• Attempt to access accounts, data, or systems you are not authorized to use, or interfere with the security or integrity of the Service.
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent that applicable law permits.
• Use the Service to send spam, run commercial bulk communications, or build a competing product.
• Submit personal information about another individual unless you have the right to do so.
• Create accounts, or induce others to create accounts, for the purpose of generating Referral Credits without genuine use of the Service.

6. Artist responsibilities

If you are an Artist, you are responsible for the relationship with your Clients and for any tattoo services you ultimately provide based on a Submission. In particular, you agree that:

• You will only share your consultation link with Clients who are 18 years of age or older.
• You will obtain whatever consents are required under applicable law before processing personal information about your Clients through the Service, and you will respond to Client requests to access, correct, or delete their Submissions.
• You are solely responsible for the safety, suitability, and legality of any tattoo work you perform. The Service produces a structured brief; it does not provide medical, dermatological, or other professional advice.
• You will keep your account credentials, notification email, billing details, and contact information current.

7. Client responsibilities

If you are a Client, you agree that:

• You are at least 18 years old and are completing the consultation for yourself.
• The information you provide is accurate to the best of your knowledge, including any information about your skin, prior tattoos, or sensitivities.
• You will only upload reference images that you have the right to use.
• You understand that completing a consultation does not create a contract for tattoo services, schedule an appointment, or guarantee that an Artist will accept your project. The booking, pricing, and execution of any tattoo are arranged directly between you and the Artist.

Clients do not pay TatBrief anything. The Service is free for Clients to use, and there is no account to create.

8. Content and intellectual property

8.1 Your Content

You retain ownership of the Content you submit to the Service. By uploading Content you grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, modify (for example, by resizing or generating thumbnails), and process that Content solely as necessary to operate, secure, and improve the Service and to deliver Submissions to the relevant Artist.

8.2 Submissions and Artists

When a Client completes a consultation through an Artist’s link, the resulting Submission is shared with that Artist. Artists may retain and use Submissions in connection with providing tattoo services to the Client and complying with applicable record-keeping obligations.

8.3 Reference images and third-party content

If you upload images that include third-party works (for example, another artist’s design), you are responsible for ensuring you have the right to do so. The Service surfaces reference images from public sources for inspiration only and does not grant any rights in those images; using a reference image as the basis for a tattoo may require permission from the underlying rights holder.

8.4 Our IP

The Service, including all software, design, text, and graphics provided by us (excluding your Content), is owned by TatBrief or its licensors and is protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms. No other rights are granted by implication.

8.5 Feedback

If you send us suggestions or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

9. AI-assisted features

The Service uses third-party AI models (currently Anthropic’s Claude API) to guide consultations and generate structured briefs. AI outputs are produced from the inputs you provide and may be inaccurate, incomplete, or unsuitable for a given project. You should review any AI-generated content before relying on it. Your inputs are sent to the AI provider only as necessary to generate the next response, and that provider does not train its models on your inputs under our commercial API terms.

The Service does not generate tattoo artwork, and it does not make decisions on an Artist’s behalf. Any conflicts or issues the Service flags on a brief are informational. Every decision about scope, design, ink, placement, pricing, and whether to accept a project remains with the Artist.

10. Subscriptions, fees, and billing

10.1 Plan and price

Access to the Artist dashboard requires an active Subscription. The Subscription costs twenty Canadian dollars (CAD $20) per Artist per month, plus any applicable taxes, which are calculated and added at checkout based on your location. The price shown at checkout is the price that applies to you.

10.2 Free Trial

New Artist accounts begin with a Free Trial. The Free Trial ends on the earlier of: (a) sixty (60) days after it begins, or (b) the point at which one hundred (100) Client Submissions have been received on the account. The Submission count is enforced when a consultation is submitted, so if the hundredth Submission arrives before day sixty, the Free Trial ends at that moment and billing begins.

We require a valid payment method before the Free Trial starts, so that the Free Trial can convert into a Subscription without interrupting your service. Nothing is charged when the Free Trial begins. We will notify you before the Free Trial ends, and again when your Subscription becomes active. Free Trials are limited to one per Artist.

10.3 Automatic renewal

Your Subscription renews automatically each month, and your payment method is charged each month, until you cancel. Each renewal covers the following one-month billing period. You can cancel at any time as described in section 10.6.

10.4 Payment processing

Payments are processed by Stripe. By subscribing, you authorize us and Stripe to charge your chosen payment method for the applicable fees, including taxes and any renewal amounts. We do not receive or store your full payment card number. Your use of Stripe is also subject to Stripe’s own terms and privacy policy.

10.5 Failed payments and lapsed Subscriptions

If a payment fails, we may retry it and we may suspend access to the dashboard until payment succeeds. If your Subscription lapses, your dashboard shows a notice instead of your Submissions, and your public consultation link tells visitors that you are not currently accepting briefs. Your account and your existing Submissions are not deleted. Printed QR codes and shared links keep working, and if you reactivate, you return to the same consultation link, the same QR code, and your existing Submissions.

10.6 Cancellation and refunds

You can cancel your Subscription at any time from the billing portal in your account settings. Cancellation takes effect at the end of the billing period you have already paid for, and you keep access until then.

Except where a refund is required by applicable law, all fees are non-refundable. We do not provide refunds or credits for partial billing periods, for periods in which you did not use the Service, or for Submissions you did not receive.

10.7 Price changes

We may change the price of the Subscription. If we do, we will give you at least thirty (30) days’ notice by email before the new price applies to you, and the new price will take effect on your next billing period after that notice. If you do not agree to the new price, you can cancel before it takes effect.

10.8 Taxes

Prices are exclusive of taxes. You are responsible for any sales, goods and services, value-added, or similar taxes that apply to your Subscription, which are added at checkout.

11. Referral program

Each Artist account includes a referral code. When a new Artist signs up using your code and adds a valid payment method, both you and the new Artist receive one Referral Credit, which is one free month of the Subscription.

• Referral Credits are applied to your invoices, one per billing period, and reduce the amount charged for that period. Taxes may still apply to a credited period where the law requires it.
• Referral Credits have no cash value, are not transferable, and cannot be exchanged, sold, or redeemed for money.
• A referral is recorded once, at signup, and cannot be changed afterwards. You cannot refer yourself.
• We may withhold, revoke, or reverse Referral Credits, and suspend or close the accounts involved, if we reasonably believe they were obtained through fraud, abuse, fake or duplicate accounts, or any scheme to generate credits without genuine use of the Service.
• We may change or end the referral program at any time. Credits already earned and applied will be honoured, and we will give notice of material changes.

12. Third-party services

The Service relies on third-party providers for hosting, storage, authentication, email, payments, AI processing, and other functionality. The providers are listed in our Privacy Policy. Your use of those providers’ services through the Service is also subject to their applicable terms. We are not responsible for the acts, omissions, content, or availability of third-party services.

13. Service availability and changes

We do our best to keep the Service available, but we do not guarantee that it will be uninterrupted, error-free, or secure. We may modify, suspend, or discontinue features at any time. We will give reasonable notice of material changes that negatively affect Artists’ ongoing use of the Service.

14. Disclaimer of warranties

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, TatBrief disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or quiet enjoyment. We do not warrant that the Service will meet your requirements, that any defects will be corrected, or that the Service will be free of viruses or other harmful components.

15. Limitation of liability

To the maximum extent permitted by law, in no event will TatBrief or its directors, officers, employees, contractors, or subprocessors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for lost profits, lost revenues, lost data, business interruption, or substitute goods or services, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.

Our total cumulative liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amounts you paid us for the Service in the twelve months preceding the event giving rise to the claim, or (b) one hundred Canadian dollars (CAD $100). Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

Nothing in these Terms limits liability that cannot be limited under applicable law (such as for gross negligence, wilful misconduct, or fraud), and nothing in these Terms limits any rights you have under applicable consumer protection legislation.

16. Indemnification

You agree to defend, indemnify, and hold harmless TatBrief and its directors, officers, employees, and contractors from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your Content; (c) your violation of these Terms or any applicable law; (d) your infringement of any third-party right; or (e) if you are an Artist, any tattoo services you provide to a Client.

17. Termination

You may stop using the Service at any time. Cancelling a Subscription is described in section 10.6; cancelling does not by itself delete your account or your data. You may request deletion of your account and the associated Submissions at any time by contacting us.

We may suspend or terminate your access to the Service at our discretion, including if you violate these Terms or if we discontinue the Service. If we terminate your account without cause while you have paid for a billing period that has not yet elapsed, we will refund the unused portion of that period. On termination, the rights and licenses you have under these Terms end. Provisions that by their nature should survive termination (including ownership, disclaimers, limitations of liability, indemnities, and governing law) will survive.

18. Governing law and dispute resolution

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in that province, without regard to conflict-of-laws principles. The courts located in Alberta have exclusive jurisdiction over any disputes arising out of or related to these Terms or the Service, and you consent to that jurisdiction. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

19. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email or through the Service. Your continued use of the Service after the changes take effect constitutes your acceptance of the updated Terms.

20. Miscellaneous

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and TatBrief regarding the Service.
• Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce any right or provision will not be considered a waiver of that right or provision.
• Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or similar transaction.
• Force majeure. We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control.

21. Contact

Questions about these Terms can be sent to hello@tatbrief.com.