Terms of Service

1. Who we are

The Service is operated by Tatbrief, a sole proprietor based in the Province of Alberta, Canada, doing business as “TatBrief.” You can reach us at hello@tatbrief.com.

2. Definitions

• “Artist” means a tattoo professional who registers an account on the Service.
• “Client” means a person who completes a consultation through an Artist’s public link.
• “Submission” means the answers, messages, reference images, and other content a Client provides through a consultation, together with the structured brief generated from them.
• “Content” means any text, images, files, or other material uploaded to or generated through the Service.

3. Eligibility

You must be at least 18 years old to use the Service. By using the Service you represent that you are 18 or older and that you have the legal capacity to enter into these Terms. The Service is not directed to children, and we do not knowingly allow anyone under 18 to use it.

If you use the Service on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms, in which case “you” refers to that entity.

4. Accounts and account security

• You must provide accurate information when creating an account and keep it current.
• You are responsible for safeguarding your password and for any activity that occurs under your account. Do not share your credentials.
• Notify us promptly at hello@tatbrief.com if you suspect unauthorized access to your account.
• We may suspend or terminate accounts that violate these Terms or that we reasonably believe are involved in fraud, abuse, or illegal activity.

5. Acceptable use

You agree not to:

• Use the Service in violation of any applicable law or regulation, including data protection, consumer protection, and intellectual property laws.
• Upload or submit Content that is unlawful, infringing, defamatory, hateful, harassing, or that contains malware.
• Attempt to access accounts, data, or systems you are not authorized to use, or interfere with the security or integrity of the Service.
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent that applicable law permits.
• Use the Service to send spam, run commercial bulk communications, or build a competing product.
• Submit personal information about another individual unless you have the right to do so.

6. Artist responsibilities

If you are an Artist, you are responsible for the relationship with your Clients and for any tattoo services you ultimately provide based on a Submission. In particular, you agree that:

• You will only share your consultation link with Clients who are 18 years of age or older.
• You will obtain whatever consents are required under applicable law before processing personal information about your Clients through the Service, and you will respond to Client requests to access, correct, or delete their Submissions.
• You are solely responsible for the safety, suitability, and legality of any tattoo work you perform. The Service produces a structured brief; it does not provide medical, dermatological, or other professional advice.
• You will keep your account credentials, notification email, and contact details current.

7. Client responsibilities

If you are a Client, you agree that:

• You are at least 18 years old and are completing the consultation for yourself.
• The information you provide is accurate to the best of your knowledge, including any information about your skin, prior tattoos, or sensitivities.
• You will only upload reference images that you have the right to use.
• You understand that completing a consultation does not create a contract for tattoo services, schedule an appointment, or guarantee that an Artist will accept your project. The booking, pricing, and execution of any tattoo are arranged directly between you and the Artist.

8. Content and intellectual property

8.1 Your Content

You retain ownership of the Content you submit to the Service. By uploading Content you grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, modify (for example, by resizing or generating thumbnails), and process that Content solely as necessary to operate, secure, and improve the Service and to deliver Submissions to the relevant Artist.

8.2 Submissions and Artists

When a Client completes a consultation through an Artist’s link, the resulting Submission is shared with that Artist. Artists may retain and use Submissions in connection with providing tattoo services to the Client and complying with applicable record-keeping obligations.

8.3 Reference images and third-party content

If you upload images that include third-party works (for example, another artist’s design), you are responsible for ensuring you have the right to do so. The Service surfaces reference images from public sources for inspiration only and does not grant any rights in those images; using a reference image as the basis for a tattoo may require permission from the underlying rights holder.

8.4 Our IP

The Service, including all software, design, text, and graphics provided by us (excluding your Content), is owned by TatBrief or its licensors and is protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms. No other rights are granted by implication.

8.5 Feedback

If you send us suggestions or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

9. AI-assisted features

The Service uses third-party AI models (currently Anthropic’s Claude API) to guide consultations and generate structured briefs. AI outputs are produced from the inputs you provide and may be inaccurate, incomplete, or unsuitable for a given project. You should review any AI-generated content before relying on it. Your inputs are sent to the AI provider only as necessary to generate the next response, and that provider does not train its models on your inputs under our commercial API terms.

10. Plans, fees, and billing

Some features of the Service may be offered at no cost while we are in private beta. We may introduce paid plans, subscriptions, or transaction fees in the future, in which case the applicable prices, billing cycles, and refund terms will be presented to you before you are charged. If you subscribe to a paid plan, you authorize us (or our payment processor) to charge your chosen payment method for the applicable fees.

Unless required by law or expressly stated otherwise, fees are non-refundable. You are responsible for any taxes that apply to your use of the Service.

11. Third-party services

The Service relies on third-party providers for hosting, storage, authentication, email, AI processing, and other functionality. The providers are listed in our Privacy Policy. Your use of those providers’ services through the Service is also subject to their applicable terms. We are not responsible for the acts, omissions, content, or availability of third-party services.

12. Service availability and changes

We do our best to keep the Service available, but we do not guarantee that it will be uninterrupted, error-free, or secure. We may modify, suspend, or discontinue features at any time. We will give reasonable notice of material changes that negatively affect Artists’ ongoing use of the Service.

13. Disclaimer of warranties

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, TatBrief disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or quiet enjoyment. We do not warrant that the Service will meet your requirements, that any defects will be corrected, or that the Service will be free of viruses or other harmful components.

14. Limitation of liability

To the maximum extent permitted by law, in no event will TatBrief, its operator, employees, contractors, or subprocessors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for lost profits, lost revenues, lost data, business interruption, or substitute goods or services, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.

Our total cumulative liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amounts you paid us for the Service in the twelve months preceding the event giving rise to the claim, or (b) one hundred Canadian dollars (CAD $100). Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

Nothing in these Terms limits liability that cannot be limited under applicable law (such as for gross negligence, wilful misconduct, or fraud).

15. Indemnification

You agree to defend, indemnify, and hold harmless TatBrief and its operator from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your Content; (c) your violation of these Terms or any applicable law; or (d) your infringement of any third-party right.

16. Termination

You may stop using the Service and request account deletion at any time by contacting us. We may suspend or terminate your access to the Service at our discretion, including if you violate these Terms or if we discontinue the Service. On termination, the rights and licenses you have under these Terms end. Provisions that by their nature should survive termination (including ownership, disclaimers, limitations of liability, indemnities, and governing law) will survive.

17. Governing law and dispute resolution

These Terms are governed by the laws of the Province of [Province] and the federal laws of Canada applicable in that province, without regard to conflict-of-laws principles. The courts located in [Province] have exclusive jurisdiction over any disputes arising out of or related to these Terms or the Service, and you consent to that jurisdiction. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

18. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email or through the Service. Your continued use of the Service after the changes take effect constitutes your acceptance of the updated Terms.

19. Miscellaneous

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and TatBrief regarding the Service.
• Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce any right or provision will not be considered a waiver of that right or provision.
• Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or similar transaction.
• Force majeure. We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control.

20. Contact

Questions about these Terms can be sent to hello@tatbrief.com.